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We have compiled most Frequently Asked Questions as follow, however, if you still have any question, please click here to post your question.

   Where will the eeMailMarketingPro be installed?
   Can I use eeMailMarketingPro for more than one domain or website?
   How to create a mailing List?
   How to create a Newsletter (Text & HTML)?
   How to add subscription Form?
   How to generate reports?
   How to manage users?
   How do I customize my Broadcasts?


Where will the eeMailMarketingPro be installed?

eeMailMarketingPro will be installed as part of your website. This is a stand alone application with built-in features, there is not much integration required for your website. Although, subscription codes could be placed on your website so that your website visitor may register themselves for email or newsletter. It has a simple installation process and will take hardly 10 minutes to install at the website. We also offer free services to install at your website.

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Can I use eeMailMarketingPro for more than one domain or website?

eeMailMarketingPro is sold on a one website one license basis. You will need to purchase separate licenses per domain or per website. However, we do have an extra licensing option that allows you to order licenses after your initial purchase.

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How to create a mailing List?

To create a mailing list, simply click on the "Lists" button from the menu, then select “create list”. With each of the list, you can accept subscriptions and unsubscriptions, and also define which newsletter formats it can send (text, HTML or both).

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How to create a Newsletter (Text & HTML)?

With eeMailMarketingPro, you can create text only, HTML only or multi-part newsletters. When you create a multi-part newsletter, the recipients email client will decide which email format works best and show it automatically!

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How to add subscription Form?

You can easily create subscribe and unsubscribe forms from the control panel that you can place on your website and match the forms look same as of your website!

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How to generate reports?

eeMailMarketingPro generates different types of reports for each mailing list i.e. signup time, day of visit and subscriber details that can be filtered for each newsletter while viewing statistics.

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How to manage users?

You can create unlimited number of user accounts and you limit which tasks each user can perform.

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How do I customize my Broadcasts?

The eeMailMarketingPro mailing list is designed with your subscribers in mind. For this reason, a number of customizable features have been included to help you maximize the effectiveness of each mass mailing you send with the eeMailMarketingPro.

#Name# - This command inserts the name of a subscriber into the email message. The individual will see his or her name as it appears in your database everywhere the #Name# command is used.

#FirstName# - This command inserts the first name of a subscriber into the email message. We do this by simply pulling apart the subscribers name by spaces, and using the first word.

#Email# - This command will insert the subscriber's email address into the email message. Particularly useful at the bottom of any broadcast to allow the user to see which email address he or she has subscribed to your mailing list with in case the user maintains more than one active E-mail address.

#Subscribed# - This command will insert the date the subscriber was added to your mailing list.

#Unsubscribe# - This command will insert the hyper link to unsubscribe from your mailing list.

#Format# - This command will insert which version (Text or HTML) of your mailing list a user is subscribed to receive.

#Listname# - This command will insert the name of the list the person is subscribing/subscribed to.

#ShortDate# - This command will insert the current time, in VBShortDate Format (ex: 8/5/2004).

#LongDate# - This command will insert the current time, in VBLongDate Format (ex: Thursday, August 05, 2004).

#SubscriberID# - This command will insert the ID Number assigned to the subscriber.

#TrackReads# - This tag is used in HTML newsletters to track how many people are reading it. This tag will be converted into a 1x1 pixel transparent gif. Retrieving this image from the server will track the number of times it has been read which is specific to subscriber and newsletter. Tracking the number of reads from Text emails less accurate but automatically done via the URL Click Through tracking if you use it.

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